elonbd's Privacy Policy

elonbd is a trusted online gaming platform in Bangladesh. We take the privacy of our users very seriously. This Privacy Policy ("Policy") explains how elonbd collects, processes, stores, and protects your personal information.

By using this website or app, you will be considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.

We collect the following types of information when you register and use services on the elonbd platform:

2.1 Information You Provide Directly

• Full name and username
• Date of birth (for age verification — only those aged 21 and above may register)
• Email address
• Password (stored in encrypted form)
• National ID or passport number (for identity verification)
• bKash, Nagad, or Rocket account number (for transactions)
• Bank account details (for bank transfers)

2.2 Information Collected Automatically

• IP address and geographic location
• Device type, operating system, and browser version
• Session duration and page visit information
• Information obtained from cookies and similar tracking technologies
• Gaming activity logs (bet amounts, play history, win/loss records)

2.3 Information Received from Third Parties

We may sometimes collect information from trusted third-party sources for the purpose of identity verification and fraud prevention. This information is always handled in accordance with our existing security policies.

elonbd uses your information only for the following legitimate purposes:

• Account management: For registration, login, and account verification.
• Transaction processing: To complete deposits and withdrawals and to maintain financial records.
• Security assurance: To prevent fraud, money laundering, and unauthorized access.
• Service improvement: To analyze platform performance and improve user experience.
• Customer service: To resolve your questions and complaints via live chat and email.
• Responsible gaming: To identify excessive gaming and provide necessary support.
• Legal obligations: To comply with applicable laws and regulations.

elonbd may share your personal information with third parties in limited and specific circumstances. Those circumstances are listed below:

4.1 Service Provider Partners

Payment gateways (such as bKash, Nagad, Rocket), game software providers, and technology service providers operate as part of our service. Only the information necessary to perform the service is shared with these partners, and they are bound by strict confidentiality agreements.

4.2 Legal Requirements

Information may be shared with authorities pursuant to a court order, judicial investigation, or the requirements of applicable law. In such cases we will only disclose information that is legally required.

4.3 Business Transfers

If elonbd goes through a merger, acquisition, or restructuring, user information may be transferred to the new owner. You will be notified in advance in such cases.

elonbd has adopted a number of technical and organizational measures to ensure the security of your information:

• SSL encryption: All data transfers are secured with 256-bit SSL encryption.
• Firewall protection: An advanced firewall system prevents unauthorized access.
• Secure servers: Our data servers are protected by strict physical and digital security.
• Password hashing: Your password is never stored directly — only an encrypted hash is kept.
• Two-factor authentication: The option to use an extra layer of security at login.
• Regular security audits: Our systems are regularly tested by independent security experts.
• Staff training: Our team members are trained in strict privacy policies.

However, no digital system is completely secure. We are committed to providing the highest level of protection, but we will not be liable for any unexpected security breach — though we will notify you immediately and take corrective action.

elonbd uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Types of Cookies We Use

• Essential cookies: Necessary to maintain login sessions and security.
• Functional cookies: Used to remember your preferences and language settings.
• Analytics cookies: To understand site traffic and usage patterns.

6.2 Cookie Control

You can control or refuse cookies from your browser settings. However, disabling certain cookies may limit the functionality of the site and may interfere with the login process.

elonbd retains your information only for as long as it is necessary:

• All your information is retained while your account is active.
• Even after an account is closed, certain information (such as financial transaction records) may be retained for a set period due to legal obligations.
• Once the requirements of applicable law have been met, we securely delete or anonymize your information.

You have the following rights over your personal information:

8.1 Right of Access

You may contact us at any time to see what information we hold about you. We will provide a copy of your information within a reasonable time.

8.2 Right of Rectification

If there is any error in your information, you can correct it. You can do so from your account settings or get help via live chat.

8.3 Right of Erasure

In certain circumstances you may request that your information be deleted. However, information related to legal obligations, ongoing disputes, or financial transactions may not be possible to delete before the designated period.

8.4 Right to Object to Processing

You may object to the processing of your information for certain specific purposes. Contact our support team to exercise this right.

elonbd is for individuals aged 21 and above only. We do not intentionally collect information from minors under any circumstances.

If we become aware that a minor is using our platform or has provided information, we will immediately close that account and delete the relevant information.

If you find out that a minor is using our platform, please let us know via live chat or email.

Due to the location of our servers and technology partners, your information may sometimes be processed outside Bangladesh. In such cases we ensure that:

• All our partners maintain adequate data protection standards.
• Contractual safeguards are in place for international data transfers.
• No transfer is made that is inconsistent with our standards.

elonbd reserves the right to change this privacy policy at any time. For significant changes, we will send a notice to your registered email address or on the platform.

Continuing to use the platform after changes have been made will be considered as your agreement to the new policy. It is therefore advisable to review this page regularly.

This privacy policy is governed by applicable law. Any dispute or complaint regarding this policy should first be resolved through our support team.

elonbd is fully committed to fair play and data protection as a safe and reliable platform. Your trust is our greatest asset.