elonbd Responsible Gaming:
Your safety is our priority
elonbd believes online gaming should be enjoyable — not a source of stress or problems. Our responsible gaming policy helps keep you safe and well.
Why is responsible gaming important?
Online gaming is a form of entertainment, but if it gets out of control it can have a negative impact on personal and family life. At elonbd, we place the highest importance on every player's mental and financial well-being.
While playing on our platform, you always have full control over your budget and time. By using deposit limits, session time limits, self-exclusion, and break features, you can ensure a healthy gaming experience.
Remember, gaming should never be your primary source of income. It is for entertainment only — and only play with money you can afford to lose without it affecting your daily life.
elonbd is for players aged 21 and above only. Age verification is mandatory at the time of account registration. We strictly prohibit underage gaming and take active steps to prevent it.
Never play with borrowed money. Do not place more bets in the hope of recovering lost money. Set your budget before each gaming session and stick to it.
Our protection tools
elonbd provides the following tools to give you a safe and controlled gaming experience.
Set deposit limits
You can set daily, weekly, or monthly deposit limits. Once a limit is set it takes effect immediately, and a waiting period applies if you want to increase it.
Session time limits
Set a time limit for each gaming session. When the set time is up, the system will automatically send you a reminder or end the session.
Reality check
You will be reminded at regular intervals how long you have been playing. This helps you stay aware and keep track of your time.
Self-Exclusion
If you feel you need a break, you can lock your account for 30 days, 6 months, or permanently. While self-exclusion is active, logging in will not be possible.
Set loss limits
Decide in advance the maximum amount you are willing to lose within a set period. Once the limit is reached, the session will end automatically — protecting you from further losses.
Age verification
All players must verify their age at registration. Only those aged 21 and above can create an account and play at elonbd.
Warning signs of problem gaming
If you notice the following signs in yourself, they may indicate problem gaming. Taking action at the right time is the wise thing to do.
- Continuing to play even after going over your budget
- Repeatedly trying to recover lost money
- Hiding your gaming from family or friends
- Borrowing money or taking loans to fund gaming
- Neglecting work, studies, or family responsibilities
- Feeling restless or anxious when not gaming
- Feeling unable to stop gaming even when you want to
- Turning to gaming to escape mental distress or loneliness
Habits for safe gaming
Following these simple habits will keep gaming enjoyable at all times.
- Set a budget before playing and stick to it
- Set a time limit — do not play for hours on end
- Do not think of gaming as a way to earn money
- Avoid gaming when you are stressed or in a bad mood
- Take regular breaks and focus on other activities
- Spend time with family and friends
- If something feels wrong, contact our support right away
How to activate protection tools
Enable responsible gaming tools on your elonbd account in just a few steps.
Log in to your account
Log in to your elonbd account and go to the "My Account" section from the top menu.
Open the responsible gaming menu
Find the "Responsible Gaming" section in your account settings. All protection tools are available there in one place.
Set your preferred limits
Deposit limits, session time, loss limits, or reality check — enable whichever you need.
Confirm the changes
After saving, the changes take effect immediately. A waiting period of 24–72 hours applies if you want to increase a limit.
Self-exclusion options
| Validity | Description | Reactivate |
|---|---|---|
| 30 days | Short-term break | Apply after the period ends |
| 3 months | Medium-term break | Apply after the period ends |
| 6 months | Long-term break | Apply after the period ends |
| Permanent | Full self-exclusion | Account remains completely closed |
Contact our live chat support to enable self-exclusion. Our team is available 24/7 in Bengali to assist you and help complete the process.
21+ age protection policy
Keeping underage individuals away from gaming is one of our highest responsibilities.
Age verification
National ID or proof of age is verified at registration. Only those aged 21 and above can create an account.
Parental controls
Use a strong password and make sure to log out so that underage members of your household cannot access your account.
Report
If you suspect an underage person is gaming, report it to our live chat immediately — we will take action right away.
Need help? We are here for you
If you feel gaming is having a negative impact on your life, do not try to deal with it alone. Our support team is available 24/7 in Bengali and ready to help you.
You can contact us through live chat at any time to request a deposit limit, enable a session time limit, or activate self-exclusion. Your privacy will be fully protected.
Remember — asking for help is a sign of strength, not weakness. We are always committed to being by your side.
Get direct support
Our support team is active 24/7. Chat with us in Bengali via live chat.
Contact us for any gaming-related issue. We will handle your matter with complete confidentiality.
Enjoy elonbd safely
Get the best entertainment experience while maintaining responsible gaming habits.